Telephone 01455 363 500
Open: Monday to Sunday - 7am - 10pm
Call For Emergency
Assessment
Please note, incoming and outgoing calls maybe recorded
Gleberry Support is a community care agency registered with the Care Quality
Commission, based in Leicestershire.
We support people over the age of 18. We cover 24 hours a day, 7 days a week.
Personal Care
Accessing the community
Cleaning / Household Support
Medical Appointments / Companionship
Holiday Support and Arranging Holidays
Property Finder Service
NB: We can support people over the age of 18 years old
We can offer the following
types of support:
24 Hour Care & Support
Live In Care
Supported Living
Foot Care
Ear Care
Gleberry Social (See Blow List Of Events)
Areas We cover
Leicestershire and surrounding areas
Warwickshire and surrounding areas
Live In Care - England
If you require cover locally in any area not listed,
then please contact us
Seth Nkomo - Registered
Manager / Support Worker
Level 5 Care Management
Since April 2013
Luminita Ndaba- Accounts /
Payroll
Working towards an AAT Qualification
Since 2018
Nkosilathi Ngwenya-Garden Leader
/ Support Worker
Level 3 Diploma Adult Care
Since July 2022
Cynthia Khoza - Senior
Support Worker
Level 3 Diploma Adult Care
Since March 2023
Stacey Hibbert - Compliance
Manager / Support Worker
Level 4 Care Management
Since March 2021
Our Team & Structure
Partners
Jet
Bonni
Office Security
We Currently Employ
Around 30 Amazing
Support Workers
External
Audit
Team
Robert Charumbwidza
Nominated Individual / Foot / Ear Care
Level 5 Care Management
Since April 2013
Gleberry Support was established in April 2013 (previously
known as Prestige Care 247) with the main aim to offer person
centred care in the community. Over the years we have added
and changed our service to meet the needs and requirements of
our service users. We work on the basis that our staff team and
service users are equally important. We continually invest in our
services and adapt to the ever changing needs of our sector.
Date | Trip |
TBC | Fish & Chip Train Journey Step on-board a lovingly restored steam train and travel back in time on the (Must be pre booked by 10th April, Tickets are subject to availability, price tbc but will include transport, |
24.3.25 | 12-2pm Sapcote Garden Centre Shopping & Lunch |
2.4.25 | 12-2pm Longshoot Carvery & Live music, our most loved trip, home made style carvery lunch |
10.4.25 | 12-2pm Poplars Farm shop & Lunch, join us for a visit to the local farm shop for some fresh local produce, |
28.4.25 | 12-2pm Dobbies Stapleton, Shopping & lunch |
7.5.25 | 12-2pm Longshoot Carvery & Live music, our most loved trip, home made style carvery lunch |
19.5.25 | 12-2pm Dobbies Atherstone, Shopping & Afternoon Tea (Must be pre booked by 1st May) |
29.5.25 | 12-2pm Palmers Visit, Join us for a trip to Palmers, and then enjoy a lovely summer lunch |
4.6.25 | 12-2pm Longshoot Carvery & Live music, our most loved trip, home made style carvery lunch |
24.6.25 | 12-2pm Sapcote Garden Centre Shopping & Lunch |
2.7.25 | 12-2pm Longshoot Carvery & Live music, our most loved trip, home made style carvery lunch |
14.7.25 | 12-2pm Dobbies Stapleton, Shopping & lunch |
31.7.25 | 12-2pm Poplars Farm shop & Lunch, join us for a visit to the local farm shop for some fresh local produce, |
Trips Of 2025
Please feel free to ask any questions, or contact us with any queries.
All trips are £50- unless stated otherwise, this excludes transport and will
be billed separately.
Book by calling office 01455 363 500 / Email:
hinckley@gleberrysupport.co.uk or
via WhatsApp 07715334800
Personal Alarms
In 2023 we introduced our Gleberry Support personal alarm service.
Your personal alarm will be linked directly to your on-call manager which you receive
regular support from. The device is designed to maintain your privacy and is there for
when you need urgent support. The personal alarm works in your home and out in the
community.
If you press the button on the panic alarm, it will call the on-call mobile. If they do not
answer, it will then call two further managers at Gleberry Support. During this time, all
managers will receive a text message to say who has pressed the button and where you
are via Google Maps, using GPS.
You will then be able to explain to the manager what is wrong. If we do not receive a
response we will send a member of staff to your location as soon as possible. Please
note you will be charged our hourly rate as per the standard Gleberry Support terms
and conditions if we need to come out to your property.
From £ 19.99 Per Month
Setup £120
LEVEL | Training | Monday To Sunday |
Level 1 | Entry grade care certificate and mandatory training | £12.30 |
Level 2 | Care certificate and mandatory training, diploma | £12.60 |
Level 3 | Care certificate and mandatory training, diploma | £13.00 |
Jobs
We Love Caring People
At Gleberry Support, our staff and service users are equally important to us.
If you feel you can offer a good level of care to people, please get in touch.
These are our rates of pay for all support workers across all areas - from 01.04.25
All staff will be offered opportunity to complete the diploma levels 2 or 3 in care within the first 6 months of
starting employment. We offer diploma training in partnership with Your Care Career Together Ltd
How To Apply
Call: 01455 363 500
We Offer A Career Not A Job
We are passionate about caring for
our service users and staff. We
offer a career path for all our staff
members. You can achieve a
professional qualification during
your employment at Gleberry.
Paying A Good Wage
You are paid for shifts and travel
time with us. You have
opportunity to earn more per
hour with our career path way.
We pay 4 weekly.
All of our staff have contracted
hours and an employment
contract.
Discounts / Benefits
We offer great rates of pay,
discount cards, company car
schemes and mobile phone
discounts. We are a big family so
we all have the things that make
life easier.
We Work In Partnership With Your
Care Career Together Ltd (YCCT) to
offer Diploma & Care Training
www.ycct.co.uk
Report A Concern
Call: 01455 363 500
Or email hinckley@gleberrysupport.co.uk
For non-urgent concerns: Call during working hours or email
Call: 01455 363 500
Or Email support@gleberrysupport.co.uk
Invoice / Payment
If you have any invoice queries or would like to discuss anything
Please note, normal invoice and accounts opening hours are Tuesday
& Thursday 8am -3pm
Complaints
If you have a complaint, please get in touch
Call: 01455 363 500
Or email hinckley@gleberrysupport.co.uk
We aim to respond within 48 hours to any complaints. Please note if
urgent please call us.
Once we have received your complaint, we will send you a copy of our complaints policy
Period Start Date | Period End Date | Payday |
7/4/25 | 4/5/25 | 9/5/25 |
5/5/25 | 1/6/25 | 6/6/25 |
2/6/25 | 29/6/25 | 4/7/25 |
30/6/25 | 27/7/25 | 1/8/25 |
28/7/25 | 24/8/25 | 29/8/25 |
25/8/25 | 21/9/25 | 26/9/25 |
22/9/25 | 19/10/25 | 24/10/25 |
20/10/25 | 16/11/25 | 21/11/25 |
17/11/25 | 14/12/25 | 19/12/25 |
Payroll Dates 2025
Assessment?
We do not charge for completing
assessments. An assessment will
normally last 30-60 minutes & will
be completed by a manager.
Oncall
We offer an on call service
between the hours of 6am - 11pm
Monday to Sunday and 24 hours a
day for clients accessing our 24
hour packages.
We only accept a
minimum visit
length of 1 hour.
Payment Terms
Our payment terms are 7 days, from the date of the
invoice, for weekly invoices or monthly if paid via
Direct Debit.
We would appreciate it if anyone with overdue
invoices bring their accounts up to date by these
dates
If you would like to pay us by direct debit, please let
us know and we will send you the necessary
information.
Direct debits are taken 7 days after the invoice date.
If you are ever unhappy with our
services, Please get in touch
Can Gleberry
Support offer 24
hour care?
Yes, we are able to
offer 24 hour care
Expectations Of Our Sevices Video
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Prestige Care 247 Ltd t/a Gleberry Support | Address: 48 Glebe Road Hinckley LE10 1HG
Telephone: 01455 363 500 | Email: hinckley@gleberrysupport.co.uk
Company Number: 08496098 | ICO Number: ZA030443 | CQC Location Number: 1-1338992482
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Last Updated 07/25